Q1: How much does freight and what shipping methods do you support?
A: Shipping is calculated based on the weight of the order and the distance it is travelling; we competitively price each order using our special shipping rates from our partners. For online shoppers you can see a shipping estimate after placing products in your shopping cart and starting to check out. Available online methods are EMS DHL
FedEx TNT and so on.
Please contact us for specific pricing.
Q2: When will my order be shipped?
A: All regular, sample orders ship within 7 days after receiving your payment, Custom Orders have their own timeline depending on exactly what you need changed.
Q3: What is your After-Sale Service?
A: we supply free maintenance in warranty of one year
B: we supply provide free solutions during using.
Q4: I do not have the profession designer, would you provide the motor drawing?
A: Yes, we have the profession engineer in charge of the production design and research.
Note: We have a variety of specification, you can contact us what type do you need.
HG ball-type quadratic heavy load
EG Low assembled ball linear guide
WE quadrangular wide rail
MG miniature linear guide, MGW wide rail
QH Silent Heavy Duty Ball Linear Guides
QE Silent low assembly ball linear guide
QW mute wide
RG roller type
QR mute roller